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4G router

MikeLongster
Visitor

‎14-08-2022 10:53 AM

Just got a 4G router, speed and connection around the house is shocking. There is another EE router showing, a 5Ggz one showing full strength. Is this mine too? Nearest other property is some distance away

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎14-08-2022 11:55 AM

@MikeLongster : Which mobile router have you bought? Many of them have both 2.4 & 5 GHz bands, some at the same time, some 1 at a time.

What is your SSID & the this other 1, obscuring any nos. in them?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Northerner
EE Community Star
EE Community Star

‎14-08-2022 12:29 PM

Hi @MikeLongster 

2.4GHz offers better distance than 5GHz WiFi. Also make sure your routers are using different channels (if they can be changed).

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 for mobile and 0330 123 1105 for Broadband..

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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