General Chit Chat

Want to say thank you to an EE guide?

At EE, our guides are here to help keep you connected. If one of our guides has helped you in a way that made a real difference, we’d love to hear about it. Your feedback helps us recognise great service and celebrate the people who support our custo...

Resolved! Ex employee needing contact info for a referencre?

As title says

Resolved! Request for Raffle Prize Donation for Charity Event

Dear whom it may concern, I am reaching out to kindly request your support for a charity event I am organising in aid of Steps to Hope, a local non‑funded charity based at Hope House in West Lothian. Steps to Hope provides essential support to indi...

Resolved! HR contact request

As ex employee could you please let me have a phone number for HR as need to get missing information. Thanks [Mod edit: Edited title]

Resolved! Talk to someone

Hey can you speak to someone by live chat it dosent come up just to call them

Resolved! Require employee number

I was previously an employee at EE and now require a an employee (UIN?) number for a background check for a new role. I need this ASAP and don't have access to old payslip. Can I also get the HR email address to get a reference?

References needed from EE/BT - Help!

Hi All!I used to work for EE and left in Feb, has anyone got the details of the HR email address? I need it to be able to complete the references for my new job and it is delaying my start date!Thanks in advance!

Resolved! Sponsorship Opportunity – Fundraising Gala for Local Charities

Hi EE Team, I’m Letitia, founder of The Eve Project, supporting mothers rebuilding after domestic abuse. We’re hosting a fundraising Gala in South East London later this year to benefit Solace Women’s Aid and Bromley Brighter Beginnings. We’d love to...

Resolved! EE Reference

Hello,I have been asked for a reference for my new employer as stepping away from EE.Can any help on how I obtain this?Anna

Resolved! Charity Donation

Hi there,I’m currently gathering raffle prizes and donations to support my charity’s events and raffles throughout the year, and I was wondering if you could also share information on how you manage donation requests.Anything you are able to help wit...

Resolved! Feedback

I would like to send positive feedback for a member of staff called Amy. I believe she assisted me from the tech/app issue department. I have been with EE for many years and unfortunately another staff member messed up my contract when I wanted to up...