General Chit Chat

Want to say thank you to an EE guide?

At EE, our guides are here to help keep you connected. If one of our guides has helped you in a way that made a real difference, we’d love to hear about it. Your feedback helps us recognise great service and celebrate the people who support our custo...

Resolved! Brilliant Broadband customer service

I want to send a Big shout out to David this morning for providing brilliant customer service, his great technical skills and more over patience to help me resolve my issue. It was a long slog, an hour conversation but he persevered and kept coming u...

Resolved! feedback

Hi. Is there any link on ee website to give feedback on individual agents? I have had a very good call with an agent but we were cut off near the end after the order was completed. I have not had a feedback request .

Resolved! Raffle Donation

Good evening,Good evening!I am the Junior Secretary for local football club. We are based in the 10% of most disadvantaged areas as per the WMD index and we are looking to raise funds to ensure cost to players is kept low and all members whatever the...

Resolved! Orange Pension Scheme - left in 2002

Hi I worked for Orange from 1998 - 2002. I don’t seem to have received any pension comms since 2012 - it looks like they haven’t updated my change of address from when I moved house. I can’t track down the administrators - I have my policy number. ...

General chat

Hello guys it's been a while since I was here. Who's looking forward to Christmas . And can anyone recommend any new films or series worth watching.

Feedback

I’d like to give a shoutout to Jean from customer service. I didn’t receive a feedback survey after my call, but I really wanted to make sure she gets the recognition she deserves. She was very polite, patient, and answered all my questions clearly. ...

Resolved! Current hold music Sep/Oct 24

Hi, please can you give me the playlist from the current hold music? I was vibing to it today for an hour and can’t get some of the songs out of my head Thanks ☺️

Brilliant customer service!

Hi there, was wondering if it was possible to send forward some feedback for some of the best customer service I’ve ever received!unfortunately I completely forgot to write down his name, but he was in the Newcastle branch and is a Sunderland footbal...

Leaving feedback

Would like to say I spoke to Skye yesterday and she was amazing ! So polite and very very helpful- I’ve just joined EE and customer service is amazing - thank you very much

Resolved! Donation Request

Hi there, I was after details on how to make a charity request?We are a PTA of a school in Shropshire due to host our annual Christmas Fair. We are trying to raise funds for our school d education trips, playground and school refurbishments, new equi...