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Feedback for a great support agent

Hi! I hope everyone is well.I just wanted to provide positive feedback about the customer service agent I spoke with today. Ben in Richmond, Surrey, helped me renegotiate my contract, dealing with my thousands of questions and doing his best to get a...

Quee2282 by • Explorer
  • 268 Views
  • 3 replies
  • 2 Helpful

EE Sponsorship/Marketing Contact

Hello EE,I recently sent an email to EE requesting Sponsorship of an endurance event (Transatlantic Ocean Row) taking place next year. So far, I heard nothing back from anyone at EE. Would you be able to point me in the right direction/put me on thos...

Expert Squad subscription

In a recent ee/bt online chat which the ee operator was obviously tired of, I was referred to Expert Squad to solve issues I had with wifi. I was not made aware of the fact that Expert Squad are not part of ee/BT, I thought perhaps a department of te...

Id-y-ffid by • Contributor
  • 8283 Views
  • 29 replies
  • 7 Helpful

HR reference for new job

I was made redundant from EE in April of this year, I’ve secured a new job but they need a contact number for referencing. I’ve given the email but they need the actual contact number, could someone help me with this ASAP?

kloz95 by • Explorer
  • 258 Views
  • 2 replies
  • 0 Helpful

Payment

I've recently left BT/EE on full pay but have only been paid half. Payroll are not responding to emails or phone calls. How do I contact anyone that can help please? 

Resolved! Reference

Hican I confirm the process for obtaining a reference please online it states a company called Konfir handles this is this correct or does my new employer contact hr via email with my employee numberthankyou 

Tooneddy by • Visitor
  • 301 Views
  • 1 replies
  • 0 Helpful

Awful service

Awful service. Endless clicking of options and replying to texts. Cant talk to anyone. Cant email you. This must be the worst customer service ever. When I pressed some more options I was told a technical issue has a 45 minute wait to speak to someon...

P45

Hello,I am an ex employee of EE however never received my P45. I have got in touch with my old manager to no response and also got in touch with my old assistant manager only to be told they cannot give me the number I'm just curious how to go about ...

Phone faulty

Just wanted to thank zak or zach not sure how he spells it for his help with my replacement device. He dealt with my issue efficiently, he was friendly polite and talked me through every step. Thank you so much Zak really appreciate this your a credi...

LozBG91 by • Explorer
  • 295 Views
  • 3 replies
  • 0 Helpful
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