Community Activity

Smart Hub Pro - How to change DNS settings?

I am setting up Smart Hub Plus and want to change the DNS server to 1.1.1.1 but I don't know how, I can't find the option to change it anywhere.Goole returns that the change is done this way:Home > Advanced > My Network > IPv4 Config & switch DNS Ser...

goral by Established Contributor
  • 8052 Views
  • 40 replies
  • 8 Helpful

EE & BT broadband discount

Hi,I have just upgraded my iPhone to a newer IPhone. I wanted to ask that my last plan had a 10% discount due to BT broadband. This time while upgrading to new plan there was no mention. I was wondering that will I get a discount once I get the new p...

Hello

I want to pay my bill i dont can to call to do nothing   i dont can to call 150 its bloked

Upgrade free gift not honoured

I have recently upgraded my wife's and I phones, both were advertised as with a free gift, S25 = chrome laptop, S25FE = buds and watch. Samsung have rejected both claims stating that they are not eligible for the promotion. What kind of scam is ee/sa...

EE Smart Hub Pro disconnects at midnight

I'm experiencing weird issue where now 3rd time in the row exactly at midnight our Broadband drops and Hub is flashing green. Every morning I have to reset the hub to get it to reconnect.Is this known issue? I had stable connection without such issue...

Customer service and billings have overcharged me

Been overcharged for 3 months, have refused point blank to put the money in my bank. Only know I have been overcharged due to a bill that I am still being overcharged on and they will expect me to pay this and I have to trust they will honour a refun...

Mickyj35 by Explorer
  • 44 Views
  • 2 replies
  • 0 Helpful

New phone

I placed an order with EE on 5th October and still waiting for it to be delivered and have had no update.Has this happened to anyone before? Do EE not have a chatbot/email address you can access them through anymore. thank you