General Chit Chat

Charity Raffle

Could someone point in the right direction who I contact to help me with a raffle prize? My husband is running the London Marathon in April & I’m organising a raffle! Thought I’d reach out to EE after been a customer for more than 10 years! Many than...

Compliment

Yesterday at the EE Canary Wharf branch, a very helpful employee named Eshaan (hope the spelling is correct) was helping us. We came to add another phone onto my contract and he offered us amazing deals and his input helped us pick out the appropriat...

Great Edinburgh Experience with Juliet

One of your representatives (Juliet L, Edinburgh) came by to ask for feedback on network speed due to some people claiming network speed had gone down. We were shocked to hear she'd only been working a week given how professional and charismatic she ...

Resolved! Customer Service contact details.

Does anyone have a telephone number that will get through to customer services? The automated system just goes round in circles and then states "something's gone wrong, call 150 to speak to someone", and so the merry-go-round continues. It calls itse...

Charity Fundraising Event - Raffle Prize or Donations

HCR legal LLP and Bruntwood SciTech are arranging a charity fundraising quiz on behalf of two amazing charities: Young at Heart and United by 2022. The event shall take place on 10 April 2025 in Birmingham city centre. We would like to raise as much ...

Resolved! Tony R - Exceptional customer service

After several frustrating calls to EE, where I was given incorrect information and spoken to quite abruptly, I was feeling quite let down. However, today I received a call from Tony R, and it completely changed my experience. Tony was calm, professio...

Resolved! HR Email

I am looking to get an email for HR to request an employment reference.

Resolved! Hold music 2025

Hello Do you know the hold music for February 2025.Thanks

Feeback

Hello, I recently upgraded my phone in store and received great customer service. What is the best way to leave a review to ensure the correct person gets the recognition and feedback. Thanks

Resolved! How to give positive feedback?

Hello, I had a great experience in the EE studio store and would like to know how I can give positive feedback to Nazim and Peter who helped me there after a stressful day. Thank you very much!