General Chit Chat

Resolved! Want to say thank you to an EE guide?

At EE, our guides are here to help keep you connected. If one of our guides has helped you in a way that made a real difference, we’d love to hear about it. Your feedback helps us recognise great service and celebrate the people who support our custo...

Resolved! Charitable donation request

Hello @EECommuity My name is Beth, I work for Demelza Children's Hospice and I will be running the London marathon to raise vital funds for the children and families using the service. Please could you send me a charitable donation link so I can put ...

Resolved! Payroll

I’m a ex employee of EE as off a few weeks ago and I’ve had a pay slip on Thursday pay day today and no payment! Spoke to the person who sent my payslip said to speak to someone within family connect I’ve tried three times area managers saying 12 the...

Resolved! Pension query

Hi, I am a former employee and have lost the details of my pension can someone please advise me of contact details either of a pensions team or of hr.Kind regardsJamie

for the blind and naive

Just so that those who have signed up with this company know, don't count on a good connection or expect to be able to order a phone or anything else during your holidays, as @EE will charge you, indicate a delivery time, and then cancel it at the la...

Resolved! Pension

I’m a ex employee I was made redundant back in April 2025. As part of my redundancy payments I requested my pension be filled up with a chinch of my money from the defunct package. It has been 8 months and multiple emails to HR with no response, I wo...

Resolved! HR contact details for Reference

Hi, Is there anyone who could help me in getting HR contact details for a new employment reference. I was an employee of EE at the beginning of the year. Any help would be very much appreciated.Thank you.Muhammad

Resolved! 12 days of christmas

Hypothetical question. If I won a Twelve Days of Christmas Prize would I have to show my face as part of publicity ?

Resolved! Customer Service Review - Samantha *****

Hi, I couldn’t find a page to leave a review for customer service experience. I’d like to express my gratitude to Ms Samantha ******** from Dublin. She made sure to meet all our concerns with sincere attempts to resolve them and communicated with g...

Resolved! Customer service praise and compliment

HiHaving just spoken to Sam (male) from CS he was an absolutely joy to speak to in helping both me and my wife's change of plan.He was polite ,friendly and above all knowledgeable and helpful.He is without doubt a credit to EE Customer Service

Re: Sponsorship

Hi Team,Is it possible I could get the email for sponsorship please. May have a great opportunity to you.regards,Stu