complaint

[Na57yxj]

this company can never improve all they are is liars and cheats 

misselling to idiots like us 

I know for a fact sky is better 

I swapped to ee after the salesman gave the sweet talk and promises all crap then instead of am seamless changeover I had a month long nightmare I was with sky before I went with ee literally for 1day then had to wait 3weeks to get back with sky as you know you have to wait for new equipment I complained to ee and as usual nothing was done just kept getting a message every week saying since we have not heard from you we will be closing your complaint (they do this just to **bleep** u off) they have a zero complaints process I have asked for my chat transcripts many many times filled in all the forms was fina8told they will be emailed to me within a month guess what still nothing 7 weeks later 

I will be cancelling all 5 of my ee sim plans once they end and cannot wait to see the back of this useless company 

 I WOULD NEVER RECOMMEND ee TO ANYONE STEER CLEAR FOLKS .

[Chris_B]

@Na57yxj   

Zero complaints process !  So what’s THIS   🤦

You’ve had a problem but millions of others customers haven’t so your experience isn’t the norm.  

[Na57yxj]

you must work for ee is that why your feeling it sunshine 

Read the trust pilot reviews 4 a start 

you don't know  my individual case so don't get eml bunched up

stay in your lane 

HELPY HELPERTON

[Northerner · Accepted solution]

Hi @Na57yxj 

People have good and bad experiences with all companies that is just life and experience. Good luck with Sky as I was with them for years and had no issues. 

You can make a subject access request here: https://ee.co.uk/help/security/staying-safe-online/request-my-personal-data

Thanks 

[Na57yxj]

yes thanks Explorer  just don't understand why matey seems to think im picking on ee 

I was with sky vip 17 years big mistake leaving after the sweet fake deal ee offered 

[Chris_B]

@Na57yxj  I don’t think your picking on EE, but you didn’t read what I put.   So here it is again 

“You’ve had a problem but millions of others customers haven’t so your experience isn’t the norm.”   I also linked the webpage for complaints that you claimed that EE have a zero complaint process.  

oh and I don’t work for EE I’m a customer just like you. 

[Na57yxj]

trust pilot reviews are 1.3 now that's low also I've not had my chat transcripts i will be forwarding to the ombudsman 

sorry if I offended you Chris B

[Schockwave]

@Na57yxj , I have never had a problem either with EE, and I do not trust trust pilot, as people can flood them with complaints by using different email addresses and usernames etc, when complaining, and people who do not have a problem do not write on those websites, I never do, never fill in recommendations etc and am sure a lot of people do not waste time writing either.