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Legal question -can the subject of my complaint be part of the complaint proces

Martyed
Explorer

‎20-01-2026 07:58 PM

In a situation where I’ve had to make a serious complaint - but the complaint has gone to the person I’m making a complaint about. 

How can that be a fair process?  

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2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎20-01-2026 08:04 PM

Hi @Martyed 

That is not a fair process. 

That person should ask someone else to manage the complaint. 

Thanks 

 



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Martyed
Explorer
In response to Northerner

‎20-01-2026 08:58 PM

Yeah I have asked that, but it seems they have ignored my request. I don’t know how to escalate this as I’ve made it clear I don’t see how this falls into their internal complaints process. 
But  the person has stated that he is leading the process and it can take up to eight weeks and then I can  take this further externally. 

just absolute wild. 

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