General Chit Chat

Compliment

I just wanted to thank Dawn and Morgan for their customer service first thing on a Monday morning! I was in bit of a pickle and worried about my account and they sorted me out really well, they were understanding and empathetic. Thank you, I hope you...

Moving apps on home screen

I need to simplify the home screen for my dad so I want to delete unused apps and put his favourite ones up front... anyone know how?

Wonderful customer service

I just got off the phone having had a fantastic experience calling EE. I'd love to know the name of the female customer service representative that helped me, can anyone advise on how to find this out as I'd like to send in a thank you. I rang to cha...

Bereavement Department

Had to contact EE yesterday to cancel my Mum's Broadband, Phone Line & Mobile Contracts, as sadly she passed away recently. I was expecting it to be difficult but found it to be straight forward and handled professionally and in a caring manner. Gary...

HR email

Hello,I am a current EE employee looking to get the HR email for a reference for a new job, if I could get pointed in the right direction or anything that would be great.thanks very much

HR Email address for Pension Purposes

Hi, I am a former employee of EE/BT.May I know the HR email to enquire about my Pension details.Thank you

Great customer service

I had a great experience on the phone today with an agent called Fola. She was incredibly kind, patient and helpful with me whilst we set up my new sim only contract. She very politely and patiently explained all the deals and contract to me and I ap...

Compliment an Agent

This morning, I realised I needed to use the EE help chat on the app, I was then presented with what can only be described as abhorrent service from three separate individuals who completely disregarded everything I said. I pointed out that I was cla...

Need to trace a pension

Hi,Can I please have the contact details for HR, as a former employee 2005-2011 I am trying to trace any pension details that are held for me.Kind RegardsPaul

Charity Donation Request

Portsmouth Down Syndrome Association is an award-winning, self-funding charity which provides advice, friendship and some of the best specialist educational services in the UK for children and their families with Down syndrome which they wouldn’t ot...

General Chit Chat

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