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Excellent EE agent in Ireland called Amy

GanJoJo80
Visitor

‎05-09-2023 11:11 PM

I had difficulty transferring my number from BT to EE, and rang EE on 1st September..I was transferred to Amy (EE)from BT who listened & took details of my query & reassured me my Mobile number would be transferred on 5th September & promised to ring me during the evening to ensure ‘all was well’..Sure enough Amy rang & also put right another query I raised regarding my amount of data.. Amy made me feel I mattered & I have nothing but praise for the way she handled my call.. If only there were more ‘Amy’s’ in this world.. Well done Amy & EE for training & caring about their customers 

1 REPLY 1
Leanne_T
EE Community Support Team

‎06-09-2023 08:45 AM

Morning @GanJoJo80 

Thanks very much for coming to the community and leaving this lovely feedback for Amy. I am very happy to hear how brilliant the service was when you called and everything has been sorted for you. 

You may get a text to leave feedback in the next 24 hours, or, if you have Amy's surname please send me a private message and I will make sure this feedback gets sent I am sure it will make Amy's day 🙂

Thank you. 

Leanne

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