General Chit Chat

Resolved! Want to say thank you to an EE guide?

At EE, our guides are here to help keep you connected. If one of our guides has helped you in a way that made a real difference, we’d love to hear about it. Your feedback helps us recognise great service and celebrate the people who support our custo...

Great staff

Got to say we had a few problems with an EE product had no help online or by phone but the 2 staff in the Workington store were amazing ( Jake and Sharn) they sorted our problems and were absolutely fantastic Billy and Sharon

Resolved! On hold Music

OK ive seen a few posts about this and not going to lie its bugging me to its in my head I cant get it out I want to listen to it without calling EE to be put on hold LMAO....but its goes somthing like "Im in love nahh nahhh nahhh" but its like spani...

Pension query

Hi, I'm a former employee and trying to locate my pension details. Can someone please help? ThanksJames

Contact

Is there another way to contact other than phoning

Gratitude post “@XrayspecS”

I need the HR email for a reference

Hi, I work for a company, and i have an applicant who needs a reference. Can someone give me an email so I can send out a reference request to. Thank you

Appreciation

I would like to express my appreciation to Razia at the Notting Hill shop for her excellent and patient support today. I have been on the 150 line for over 4 hours in more than 4 diffent calls over different times over the last 2 week with no resolu...

Re: EE Roaming charges in Jamaica

What an utterly unhelpful and pointless answer. Unfortunately there's no thumbs-down button.

Resolved! Feedback: Call Center

Hi,Today I spoke to Logan while getting my wife's phone upgraded.He sorted out both my sim contracts, my broadband and a new phone for my wife. He was extremely helpful, and it was a really enjoyable experience talking with him.I'd love to get some f...

Brilliant Customer Service Today!!!

Hi All,I had a few issues today in regards to a SIM only upgrade plan....in short the plan was different to the one offered by the sales team.I then recalled EE and spoke with Lydia from Customer Services - Northern Ireland Team who sorted it all out...