Excellent service

[Adscarney]

Called up the Durham branch today as I was having some sim issues and got through to Tracy. She sorted out the issue straightaway whilst polite and pleasant throughout which I know from a customer service background, is no easy feat.

Thanks again Tracy, here's hoping for an Nufc win this season 🙂

[Katie_B]

Hello @Adscarney. 

Welcome to the EE Community. 

Thank you so much for coming here and providing such lovely feedback for Tracy. 

As you have let us know what branch I can be sure to pass this on. 

Also as another fellow Geordie, fingers crossed for the team this season, 

Katie 🙂