General Chit Chat

Off-topic board intended for general chit chat

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Forum Posts

Positive feedback?

Hello!I spoke to someone on the phone regarding an upgrade and he was really helpful and pleasant to speak to, I've tried looking for somewhere to give praise but the website only has a complaints section?Is there anyway I can get positive feedback t...

Employee Feedback

I would like to say a huge thank you to the following ladies who helped me this morning.Katie - Life Events Team Darlington Caroline - Payments Team DarlingtonThey were both so kind, helpful and understanding and deserve to be praised for their excel...

kstone91 by Visitor
  • 334 Views
  • 1 replies
  • 0 Helpful

Art of communication

Irene in the Irish office is a legend.you need to increase her salary to encourage her to pass her skills to others.Its the only business model that makes sense. 

Bookert1 by Visitor
  • 279 Views
  • 1 replies
  • 0 Helpful

Resolved! Hold music as of 04/04/2024

Hi,  What’s the hold music currently? There was one that stood out that I can not find. It was a woman singing in English and then it kept changing to a Japanese girl and then back again. Kind regards,

Great Service from Lucy

Just wanted to leave some great feedback for Lucy. She was extremely helpful and really went out of her way for me. 10/10 service. I hope this gets passed on to management. [Mod edit: Edited out employee's surname for privacy reasons]

Leaving a review

Hi, I couldn’t find where to leave a review & I didn’t get the customer feedback survey text message like i usually do so i would just like to thank Sharon from the Darlington team for helping me today. She was extremely supportive and so helpful reg...

DanH94 by Visitor
  • 354 Views
  • 1 replies
  • 0 Helpful