Cant connect to ee network keeps using my sky

Jollyroger13 · ‎25-11-2025

How do you ever speak to a human being at ee terrible service help i am 75 don't need the hassle

Christopher_G · ‎26-11-2025

Welcome to the community.

Calling 150 from an EE device should guide you through to speak to our customer support team. There's a live chat service in the EE App, if you're a pay monthly contract customers. Other contact information can be found on our contact us page.

If your query isn't specific to your account, post it here and we'll do our best to help. 🙂

Chris

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XRaySpeX · ‎25-11-2025

Which EE network? Mobile or BB? Please clearly explain your issue & circumstances in greater detail & we'll do our best to help you with it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Christopher_G · ‎26-11-2025

Hi @Jollyroger13

Welcome to the community.

Calling 150 from an EE device should guide you through to speak to our customer support team. There's a live chat service in the EE App, if you're a pay monthly contract customers. Other contact information can be found on our contact us page.

If your query isn't specific to your account, post it here and we'll do our best to help. 🙂

Chris