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I can not access internet using mobile data while abroad.
Having ran out of data, I moved to unlimited data. For some reason or another, I have no access to the data (text and phone calls all work, and I have full connection and hotel WiFi services ). I have spent at least 4 hrs yesterday trying to resolve ...
PAYG payment problem
I have made a payment on line for my PAYG phone and have received a email saying the top up was successful but on my EE account it says the following 'Data left -We can't show your data right now. Refresh or come back later when we've fixed things.' ...
Can't track order and no update
I added an extra pay monthly phone contract to my account along side my existing one. I placed the order on the 19th July. Every time I try to track my order it keeps saying "ooops tracking timed out message". It is a Google pixel 9 pro XL so I'm sur...
Roaming In US, Paid for Roaming Pass, but cannot get connection
Hi, I have been in the US for 2 weeks and paid for 2 lots of 7-Day Roaming Pass for £25 each. I have been to the US many times before with this phone (Samsung Galaxy), but under the previous Roaming service.The 7-Day Roaming Pass seemed to work okay ...
Oxford mobile signal
I live in the Oxford area and have absolutely no signal when in the house and nothing when outside until im at the city centre I only live a 10 minute bus journey away can anyone please explain
Add ons
I am paying every mth for Netflix add on (it shows in my bill that it's being paid so how come netflix have just out my subscription on hold saying my subscription is no longer being paid through EE?
Why has my phone been restricted when I haven't even had it a week
I haven't used the phone for anything we have only had it since Sunday so why has my calls and messages been restricted my mom is currently in the hospital and this is the only way I can get hold of her but now I can't as you have done this to my ph...
Transfer from BT
I was transferred automatically from BT to EE for broadband. I was a fairly new customer to BT and was paying 29.99 per month. BT informed me my bill would remain the same however I have been charged monthly £32.99.
Leaving EE broadband
Hello,My EE broadband contracts last day is tomorrow (23rd July), I'm on old broadband deal getting there 144mbps fttc service. If I stay with them on the current speed the cost will go from £34 to £44 with a deal or £47 without but will go up again ...
