Positive feedback

[Credders]

Having recently had a bad experience in a store I was helped by two people. Sam in the store and Kenny on the customer services team. I would like to give them positive feedback but cannot find a way to do that. Can you help, please? I do think it is important that recognition is given when it is due.

[Michael_D · Accepted solution]

Hi @Credders

Welcome to the community.

Thanks for taking the time to share your experience with us. We always love to hear of our guides being stars, particularly when you haven't had the best experience in store.

I can see if I can track Sam and Kenny down to pass on your thanks and praise. Which store was Sam in?

Michael

[Credders]

Sam was in your Stafford Store. That's in Staffordshire. Kenny is part if your custo.er services /support team. Thank you 

[Michael_D]

Thank you @Credders. I'll get that passed on to the Stafford store about Sam, and see what I can do to track down Kenny.

Take care and have a great day.

Michael