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KittyCorns
Visitor

‎14-10-2022 05:55 PM - last edited on ‎14-10-2022 06:47 PM by EE Community Moderator

Just wanna say a massive thank you to Aimee xxxxxxx who helped me over the phone with some upgrade issues. Not only did she take the call initially but she continued to call ME back every few days to keep me updated on the status of my issue. Within a week the issue is resolved and seems to be all up to date on my account. Thanks so much Aimee! Couldn’t have asked for better customer service! 

[Mod edit: Removed employee's surname.]

2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

‎14-10-2022 06:11 PM

Hello @KittyCorns ,

Welcome to the community,

Thank you so much, lovely to hear.

@Jon_K , @Leanne_T, are you able to pass this on to Aimee? '

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
Jon_K
Former EE Employee

‎15-10-2022 08:52 AM

Thanks for coming to the community, @KittyCorns.

 

This is great to hear, I'm glad Aimee was able to help you with this.

 

I'll do my best to pass on your amazing feedback and email it to Aimee.

 

Jon