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I upgraded my phone. It said I could get a watch with it. How do I get my watch?

A rant about my recent experience with EE

In January I set up an account with EE for an unlimited data SIM card to use as an at home WiFi source. This had been done in person at an EE store, where I had requested that this account would have any information directed to my main account as I w...

Hub not connecting.

My hub is not connecting to the internet. EE are saying there is a power issue to my hub yet the light is on, how can that be?

nocternus by Established Contributor
  • 61 Views
  • 8 replies
  • 3 Helpful

Resolved! VAT bill

How can I get my VAT bills?  I read on here they're only issued for Business costumers, but that's ridiculous.  The company I work for reimburses my bills and is VAT registered and needs the VAT bill to claim back.Any advise please?

Unable to make calls or contact 150

Hello, I have had a billing issue and my services has been cut off, I have tried calling 150 and 360 to resolve this but when I call the call just cuts off straight away, I have tried finding a live chat on the ee website but I cant find it, how do I...

spazmunk by Visitor
  • 374 Views
  • 48 replies
  • 32 Helpful

Resolved! Cannot link product

I'm trying to set up direct debit for my EE mobile broadband but when I'm logging it to link my product with the account number on my bill it's saying cannot be found. Has anyone fixed this without it been a phone call at all ?

No TV service on Upstairs TV

I have had no TV service upstairs since last night. I rebooted the Router, and nothing has changed. Trouble is, you can't even get EE on 150. Seems the Broadband is not connecting to the TV box upstairs. Any ideas?JC6310

JC6310 by Explorer
  • 15 Views
  • 2 replies
  • 0 Helpful

Resolved! Unlock samsung phone

I have followed the instructions for unlocking my Samsung phone, I get the 16 digit code. The instructions then send you back to the page that has no other instructions and does not at all tell you how to unlock the phone. I followed online instructi...