The EE Community

Bright box red light

My broadband has been off since yesterday evening and the router is showing a solid red lightI've been through the connection test, I've done all the steps to power off and then reset the router but it's still showing as red My mobile can see and con...

Just paired watch plan but it’s showing expired?

Hi guys,I’ve just renewed my sim only contract and I now get free Apple Watch plan with it. I set it up this morning by choosing the £7 p/m plan understanding it gets discounted at the billing stage. It’s was showing activating but now showing expire...

Subtitles

I have just been persuaded to switch from BT TV with a You View Box to ee TV with an ee TV Box Pro.  It seems to me that there are considerably less programmes with subtitles on the ee Box.  I watch a lot of programmes on iplayer, and almost always e...

Iphone 16

I want see where my order is 

Broadband noose

Why does my broadband box sound like paper rustling?

Can’t make calls or receive calls on digital voice

Changed to digital voice on Wednesday 19th March still can’t make or receive calls spoken to various advisors but still nothing waiting for a call back this is a vulnerable 89 year old  persons landline and their only contact as they are unable to us...

When we ate watching a recording why cant ee fast forward through the adverts ,?

EE website session timeout

HiCan EE tech team please increase session of EE community website, we everytime I need to login even just after 15-20 minutes.If remember me can be there, at least 24 hours login may help rather than 24 minutes or so.