My **** is available

kevinO1 · ‎14-11-2025

I use 2 x sim cards for work and streaming dongles.

when i come to manually top up, your app doesn't work as it should (never has) and if i use you website it ALWAYS crashes and shows error messages. its VERY HARD WORK just to top up.

Feel free to get in touch and i will ask my **** to design you an app that works. (gotta be better than whoever builds your site.)

Shocking

[Mod edit: Language adjusted to keep feedback respectful.]

XRaySpeX · ‎15-11-2025

@kevinO1 : Try using Fast Top Up online with a UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Northerner · ‎15-11-2025

Hi @kevinO1

Have you considered a mobile broadband SIM which might meet your needs better and saves topping up.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.