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Loyalty is a dirty word

elgammanero
Explorer

Today I received a message to say 

EE are moving me to a 30 day rolling SIM 

50 Gb data ( I  only use 2 Gb out of my 20 Gb a month)

New monthly price of  £21  presently £16.

I look at options and guess what, is this or leave 

So much for 30 years T mobile/ EE Loyalty

I refuse to be treated like this.

Bye bye 

 

2 REPLIES 2
Northerner
EE Community Star
EE Community Star

Hi @elgammanero 

If you're outside of your contract term then in accordance with EE T&C they can move you by giving 30 days notice. The same as most carriers to move people off legacy plans. 

Try speaking with EE on 150 about what they can offer.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Thank you, I did not know that was standard practice. Obviously companies are not keen on legacy customers,