Help

[Ben051]

How do I see how much kt would cost to cancel my ee phone bill and phone contract with out canceling my Nintendo switch 2 vr head set and Xbox 

[XRaySpeX]

@Ben051 : Cost of cancelling or upgrading early will be Monthly Fee x Months Remaining, pro-rata to the nearest whole day, of contract term - 4%. You can text INFO to 85075 to find out the exact figure as of now.

If the Nintendo & Xbox are on "add to mobile bill" the cancelling mobile phone contract will also auto cancel those.

[Leanne_T]

Morning @Ben051 

Thanks for coming to the community.

Just to check for the two accessory's you have, did you add these both to your plan and they show on your bill each month? Or, do you have EE Finance for these? 

Speak to you soon 🙂

Leanne.

[Ben051]

I add them to my plan 

[Leanne_T]

Thanks @Ben051 

If you cancel your pay monthly contract and no longer an EE customer, you would need to pay the remaining installments for the add to plan accessories. 

If you would like to find out full costs, please give us a call and our mobile guides will be happy to help you further 🙂

Leanne.

[Ben051]

Can I not keep paying the the accessories just cancel my phone plan 

[Leanne_T]

Hi @Ben051 

You can find the terms and conditions here Add to Plan Accessory Agreement T&Cs.

If you give us a call the team can check the account and see what options are available. 

Leanne.

[ee_user14]

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@Ben051 wrote:

Can I not keep paying the the accessories just cancel my phone plan 

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The accessories are an "add to" plan.. if you have no phone plan, there is nothing to "add to"