The EE Community

Now TV Boost Ultra - is this available on EE

Just bought a new tv and wanted to watch sky sports on ultra HD (via Now TV)Spoke to someone at EE and they said I was paying for the UHD package, but the UHD channels are not available on the guide.  When I go to the Now TV app, I can see that my vi...

Reference

Hi there, my new employer has tried reaching out for a reference for a few weeks but hasn’t had any response from the hr.administration@ee.co.uk is there another email or telephone number I could please use as my start date will be delayed.thank yoi

I can’t access duluxdecoratorcentre.co.uk on EE mobile

As above. But, if I use a VPN, I can. I can access it using WiFi and other mobile providers can access it. What’s going on with EE mobile? Btw, I am a decorator and need to access it. Thanks for any help. 

1.6Gbit connection new smart hub (white, small box) sporadic issues? DNS MITM?

Hello all,So I recently changed my service from 900mbit to 1.6Gbit and that involved a change of router and obviously the OR ONT on the wall.Ever since having it installed there seems to be an issue with (most likely DNS issues). Whatever is loaded/p...

Is there a dropping out issue with the Smart Hub 2 or do I have a faulty router?

Recently, on a near daily basis my BT Smart Hub 2 router (EE would not provide the newer WiFi 6 router when we switched) has been disconnecting from the internet.It is always the same, websites and google searches will not load, but any games in prog...

Number Transfer

Have transferred number to EE and all appears to be ok but when I send texts these show the temporary number provided with new sim. Have turned phone off and on again but still persists. Is there an easy fix?

Watch Ultra Samsung

Have got a S25 Ultra and a Watch Ultra. S25 on sim only unlimited sim which is working. Have tried to link up Watch to network via wearable menu got the can take up to 4 hours to activate this has been over a week now still saying same thing. My acco...

trying to find someone i can talk to

Now Sports TV

Why is so difficult to cancel NOW sports from your package.I've been trying to cancel on the app and online. Spoke to the team and says they cannot cancel as I have an open order (which is a power cable for our router that was sent out as a dodgy ite...