Community Activity

Smart Hub Plus - Fibre installation

Hi I had an open reach gentleman connect ee Smart Hub Plus to fibre.  Aqua light is stable, iPlayer working, phone working and in settings WiFi is showing connected to new hub.  It all seems to have worked without me doing very much at all.This eveni...

Holiday

I’m going to Spain July and would like to know what I need to do to use my phone abroad?last year they cut me off as I used everything and couldn’t phone my sick mum. Please help. 

Esim qr code

I'm upgrading from pixel 7 to 9,  both on EE. Pixel 9 says I should be able to find a qr code thats been sent to me. But don't have anything in email, text, or package phone was received in. Anything I'm missing? Thanks!

Unable to use EE services

I have been unable to text or call 150 from my EE phone for a while now but today a new problem has appeared... I have a voicemail that I cannot listen to as it hangs up after 16 seconds after the usual 'make a greeting' message. The service from EE ...

simba82 by Investigator
  • 32 Views
  • 2 replies
  • 0 Helpful

Coverage in Kingswood, Bristol

Update: 01 October 2024  Over the past few days, our engineers have integrated all parts of the mast onto the network and the mast is now on-air. We will continue to monitor performance in the area. Update: 11 September 2024 Over the past month, our...

Leanne_T by EE Community Support Team
  • 25530 Views
  • 74 replies
  • 34 Helpful

Rude community ee staff

Hi EE Team, I just wanted to raise a concern that’s been on my mind. I recently had an interaction with someone on the EE Community who holds a “Community Star” badge — and I have to be honest, the tone and attitude I received from them was really di...

Stewart38 by Contributor
  • 498 Views
  • 15 replies
  • 15 Helpful

a possible scam

I recently ordered internet at home from BT, and then I received a call from a number +44 1913896336 with exactly the same details that I provided to BT, and they offered me a monthly internet plan and an Apple Watch, they sent me a link with the web...

Wifi 7 Extenders

Hi - Has anyone any experience of the new WiFi 7 Extenders? I have three attached to a hub pro. It seems the best I can get speed is around 200 - 300. Are the Extenders limited in speed? Had significant issues with the new hub pro by itself. On the a...

Sofaslug by Valued Contributor
  • 148 Views
  • 3 replies
  • 0 Helpful