Delivery

Katrina38
Investigator
Investigator

‎07-11-2022 06:59 PM

I have ordered the iPhone 14 Pro but I have no Photo ID - what else can I show as ID? 
When I got the iPhone 12 Pro back in 2020, I wasn’t asked for ID. 

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎07-11-2022 07:26 PM

@Katrina38  Back in 2020 the rules got changed because of Covid.  The rules are now back to showing photo ID.  Anyone with you can take delivery of the device by showing their photo ID. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Katrina38
Investigator
Investigator
In response to Chris_B

‎07-11-2022 08:29 PM

Yeah I know because of Covid the rules had changed. Fortunately I am a single parent with one child under 16, no other adult living with me, not everyone has photo ID, but if I remember rightly when I got the iPhone X in 2018, I showed my bills with my name on it and my credit cards/bank statement. I am hoping they will accept it. I’ll just keep my fingers crossed 🤞🏻 

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