12-02-2025 12:26 PM
Good morning, I wish to pass a compliment over to a person in the tech support department called Simon in Doncaster, I think. I have been having issues with an app on the EETV and various calls did not resolve it. However on the third call I got Simon, who solved the issue in about in 15 minutes! Thank you Simon from Doncaster, please pass the message to him as he dealt with a frustrated customer (me!). It was on 12/02/2025 at 1141hrs
12-02-2025 02:30 PM
Hey there @Sofatnash, welcome back to the Community!
Thanks so much for taking the time to let us know about your experience when speaking with Simon 😊
I'd love to see if I can get this passed on for you, so I'm going to pop you over a private message so we can grab a few more details.
Peter