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Compliment to a staff member

Sofatnash
Investigator
Investigator

‎12-02-2025 12:26 PM

Good morning, I wish to pass a compliment over to a person in the tech support department called Simon in Doncaster, I think. I have been having issues with an app on the EETV and various calls did not resolve it. However on the third call I got Simon, who solved the issue in about in 15 minutes! Thank you Simon from Doncaster, please pass the message to him as he dealt with a frustrated customer (me!). It was on 12/02/2025 at 1141hrs

0 Helpful
1 REPLY 1
Peter_W
EE Community Support Team

‎12-02-2025 02:30 PM

Hey there @Sofatnash, welcome back to the Community!
Thanks so much for taking the time to let us know about your experience when speaking with Simon 😊

I'd love to see if I can get this passed on for you, so I'm going to pop you over a private message so we can grab a few more details.

Peter