Compliment EE Staff Member

JordanJJS · ‎08-09-2022

Hello,

Is there a way I can send a compliment to a particular EE staff member? I placed an order today and had to chat with Trudy in the sales department and she was incredibly polite, well-informed, and helped me learn some new information about deals I wasn't aware of.

Thanks in advance,

Jordan

Schockwave · ‎08-09-2022

Hello @JordanJJS ,

Welcome to the community,

Lovely to hear, I am sure one of the community staff will pass this on:

@James_B are you able to pass this on?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

James_B · ‎08-09-2022

Hi @JordanJJS,

Welcome to the EE Community. 🙂

I'd be happy to pass on your feedback. Please check your private message inbox.

Thanks

James

Thanks for the tag @Schockwave 🙂

Schockwave · ‎08-09-2022

@James_B , you are welcome, glad to help.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

Sharpi21 · ‎21-07-2023

I’ve just upgraded today with Sharon from the Swansea centre.
She worked really hard to get me a really good deal. She is the bench mark for customer service. Nothing was too much trouble, everything was clearly explained. I was on the phone for an hour and her positive energy never drained.
can my thanks be passed on to her and her managers?

Leanne_T · ‎21-07-2023

Hi there @Sharpi21

Thanks very much for coming to the community and leaving this lovely feedback.

If this was over the phone, you may get a text to leave feedback in the next 24 hours, or, if you have Sharon's surname please send me a private message and I will make sure this feedback gets to Sharon's manager.

Thank you.

Leanne 🙂