Community Activity

Pensions

HiI'm a previous employee (2010-2014). Would someone be able to contact me regarding my pension plan please?Many thanksKatheine

Help! You closed my account

So I’m out of the UK again until next month and had arranged to go back to pay as you go. However it says my account is now closed!!there is no live chat on the app and I am barred from calling!!! Help. 

Contract discount phishing scam

I received a phonecall from a random mobile number and they were claiming to offer me 40% on my current contract offer.They said I would receive a text from EE with a pin code and wanted me to verify what the code was. The text was a genuine EE text ...

Unknown number in EE app? (it was a smartwatch)

Upon opening the EE app I noticed a number in there that I did not recognise, and after a call with 150 we worked out it was an old watch that was cancelled years ago. I wasn't able to interract with it or do anything but see the number, but wanted t...

Using inclusive extras

Hi can anyone help me please I have the Xbox game pass as my inclusive extra. How do I set it up or link it to my xbox account? Thanks in advance.

Open letter to Claire Gillies

Dear Ms GilliesUnder your predecessor EE had a policy to misrepresent products to existing customers in the knowledge that they would merely offer a derisory compensation package following a referral to a powerless ombudsman. I am wondering whether t...

TimBarber by Investigator
  • 26 Views
  • 1 replies
  • 0 Helpful

Resolved! Scam call offering me a 30 percent discount

Today I received a call on purportedly 020 4538 9426 from purportedly John purportedly from EE. He asked how I was today and if I wanted a 30 percent discount. The man was speaking with a South Asian accent in what sounded like a call centre.He asked...

ANPARKER by Visitor
  • 25488 Views
  • 80 replies
  • 40 Helpful

Can't make international calls from Taiwan

Hello, I am having the same issue calling the UK from Taiwan. I have activated the option so that my UK data and calls can be used in Taiwan for 24 hrs to enable calls but I all calls are failing - including 150 to EE. Help!