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Bombarded with calls

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luciah
Visitor

‎19-03-2025 02:36 PM

I'm getting an absolute multitude of scam calls all of a sudden on my mobile yesterday and today from mobile numbers with people claiming to be General Medical Council, BMA & Credit Investigation Bureau - all laughably fake , one of the numbers however that is also constantly ringing excessively claims to be EE, number is 0191 429 7590, its rung me 4 times today which is excessive, is this even a genuine EE number? There is no reason for EE to be calling me so its starting to bug me now and I'm wondering whether to block it 

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Linzi_H
EE Community Support Team

‎19-03-2025 04:55 PM

Hi @luciah 

Welcome to the Community. 

I know unwanted calls can become rather frustrating at times. As @XRaySpeX has mentioned, this is an EE Direct Partner that may call with available offers. We also have a help page about How Do We Contact You About Your Account? that you may find handy. 

If you want to chat about your marketing preferences and update this, please give our team a call so they can review this for you. 

Any other numbers calling claiming to be EE that aren't listed on these pages, we'd not consider genuine and would need to be reported. See how to do that here 👉 Online Security: Avoid and Prevent Scams.

I hope this helps,
Linzi 

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XRaySpeX
EE Community Star
EE Community Star

‎19-03-2025 03:06 PM

@luciah : That 0191 no. is from Insiped, 1 of EE's Direct partners

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Linzi_H
EE Community Support Team

‎19-03-2025 04:55 PM

Hi @luciah 

Welcome to the Community. 

I know unwanted calls can become rather frustrating at times. As @XRaySpeX has mentioned, this is an EE Direct Partner that may call with available offers. We also have a help page about How Do We Contact You About Your Account? that you may find handy. 

If you want to chat about your marketing preferences and update this, please give our team a call so they can review this for you. 

Any other numbers calling claiming to be EE that aren't listed on these pages, we'd not consider genuine and would need to be reported. See how to do that here 👉 Online Security: Avoid and Prevent Scams.

I hope this helps,
Linzi