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Bills

PatsyMB08
Explorer

‎21-06-2025 07:58 PM

I can’t get into my bills, the app is not showing any current bill (I’ve tried deleting & reinstalling) and when I try to look on the website it just says it can’t show my plan right now. I need to know how much the bill is! 

0 Helpful
3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎21-06-2025 08:54 PM

Hi @PatsyMB08 

Have you associated your number with your EE account. 

You can text Bill to 150 as well which tells you your recent bill and BA to 150 for your balance. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
ht1908
Investigator
Investigator

‎22-06-2025 12:09 AM

Hi Patsy, l am having same trouble. What a terrible site. I enjoyed BT for years so easy to use. 
good luck George 

0 Helpful
PatsyMB08
Explorer
In response to ht1908

‎22-06-2025 12:18 AM

Thank you for your reply George. I’m not impressed! I get a text telling me
my bills ready, but the link to click on is useless! And even going online
is rubbish.
0 Helpful