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A communication company! Yep, yet another dissatisfied and overcharged person

mrpaulbridge
Explorer

‎28-09-2025 09:59 AM

 
0 Helpful
4 REPLIES 4
Schockwave
EE Community Star
EE Community Star

‎28-09-2025 10:09 AM

Hello @mrpaulbridge ,

Welcome to the community,

Have you spoken to customer service to find out why you have been overcharged?

Have you actually looked at the breakdown of your bill to see what the extra charges are?

We have no account access here in this public forum and do not know who you are.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
0 Helpful
Northerner
EE Community Star
EE Community Star

‎28-09-2025 10:09 AM

Hi @mrpaulbridge 

You have given no background information.

You can complain here: https://ee.co.uk/help/contact-ee/complaint

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
mrpaulbridge
Explorer
In response to Schockwave

‎28-09-2025 11:01 AM

Thanks for getting back to me. I eventually spoke to customer services.
Given the bad news that I have to pay £147 to get out of my massively
overpriced and very poor contract, oh dear. We live and learn, 2 mobile
contracts and a broadband contract to get out of ASAP! Thanks
0 Helpful
garybs29
Skilled Contributor
Skilled Contributor

‎28-09-2025 11:09 AM

So the subject linw should be "unhappy with what I agreed to" instead of overcharged, as usual