how to use the shop if you cant find what you want

Karl609 · ‎25-12-2022

when searching the EE shop for a console it appeared if i wasnt signed in but if i signed in it wouldnt let me, if you contact EE saying youve added it to your basket but cannot purchase it they will allow it to your bill.

Chris_B · ‎25-12-2022

@Karl609 Customer services can not process the order it’s online.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Leanne_T · ‎26-12-2022

Hi @Karl609

Thanks for coming here.

Which device would you like to purchase?

Are you within the first 17 months of the contract?

Leanne 🙂

XRaySpeX · ‎26-12-2022

Do you already have a mobile phone or SIM contract with EE? You cannot buy an accessory online unless you already have a mobile phone or SIM contract from EE. You are expected to pay for it along with your existing EE mobile plan.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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