Community Activity

Resolved! Switch 2 preorder says out of stock

I've pre ordered the Switch 2 but it says it's out of stock where it's meant to say the delivery date. I'm guessing what this means is that you don't have it because it doesn't come out until June, but I'm still not entirely sure why. Is anyone else ...

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HarryS74 by Explorer
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  • 4 replies
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Can’t view my bill

Hi  to whom it may concern I can’t view my bills on my app or when I receive a text it is giving me a link and when I try to open this to view my bill it doesn’t allow me to view this could I please have some support has this has been going on quiet ...

Apple Music benefit not linking

Hi. Upgraded phone with Apple one+ including free Apple Music. Not received text yet from Apple Music (been 2 days). Set up in EE app and lost all my family sharing accounts. Had to replay Apple Music. Can’t access benefit as Apple says EE haven’t gi...

Mags51 by Explorer
  • 15 Views
  • 2 replies
  • 0 Helpful

Can’t view my bill

Hi I can’t view my bills on my app or when I receive a text it is giving me a link and when I try to open this to view my bill it doesn’t allow me to view this could I please have some support has this has been going on quiet a while now 

Sport HD channels not working

I was recently migrated over from BT to EE for broadband and TV, and my migrated package included 'Big Sport' (nowTV sports channels + BT/tnt sports) as well as the HD upgrade.However, my sports HD channels on the provided ee TV box simply do not wor...

Sim query

I'm looking for a basic sim card for my dad's Doro phone. Not all sims these days work with phones that don't have 4G/5G. Are the EE pay as you go sims compatable for these phones?

DJ1961 by Visitor
  • 4 Views
  • 0 replies
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Anonymous top up

i have just topped up my credit £10.00 on the anonymous payment site and i received an email telling me it had gone through but it has not appeared on my account

When will my previous number be moved over?

I collected my new phone on Thursday evening, supplied my PAC code. I've had no phone access since then. I've got a message saying the transfer will happen by 27th May (!!!!) I thought it was 24 hours!I moved from o2 because of their incompetence, pl...

Jude278 by Visitor
  • 15 Views
  • 1 replies
  • 0 Helpful

WiFi Boost

Hi, I also have this issue. I have gotten a new plan from we and there is a WiFi boost add on in my plan, but checking the WiFi booster map and coming close to a WiFi booster does not automatically connect like it is supposed to. I am also wondering ...

Tb78 by Visitor
  • 37 Views
  • 1 replies
  • 0 Helpful