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live chat

i need talk to Live chat on EE app, no option there. becuase i am Deaf and need message. they say "Live Chat will be found under the Help section of the MyEE app". i seen is not there in EE app. show you of attach image.   

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ItAdam by • Investigator
  • 65 Views
  • 5 replies
  • 1 Helpful

iPhone 17 Pro Max issue

Hi folks,so I pre ordered in the 14th of the 17 pro max in orange, they immediately took the early upgrade fee and the deposit (£403) and I received the message for the XKO number. Since then the money they took has no appeared as a “credit” on my ap...

Solaris1 by • Explorer
  • 20 Views
  • 1 replies
  • 0 Helpful

EE upgrade for phones is joke

I have been an EE customer for the last 12 years, upgraded some many times without issue but its come to the point that I am so disappointed with the service I have had on 2 out of 3 phones to be upgraded,   first one was December 2024 when I was loo...

Resolved! Re: Awaiting Conformation iPhone 17 Pro Max pre order

I pre ordered an iPhone 17 pro max on release but all I’ve had is an order acknowledgement and nothing else since. I would’ve thought there would have been another email or update on my order. Who can I contact?

Lukeee04 by • Investigator
  • 157 Views
  • 3 replies
  • 2 Helpful

Second Broadband Service at a Different address

Hi,I already have a broadband connection at one house, but I would like to set up another connection at a different house that we have bought. Is it possible to add a second broadband connection at a different address but linked to the original accou...

nnae200 by • Explorer
  • 968 Views
  • 4 replies
  • 1 Helpful

Apple IPhone 17 pro max 28 days despite me pre ordering!!

Hi,I preordered the iPhone 17 pro max on orange and logged in at 1pm on the Friday 12 th September.due to app crashing I finally managed to order at 1.30pm and everything confirmed.  I waited a week until release day and heard nothing.  I followed th...

Scotslad by • Investigator
  • 119 Views
  • 3 replies
  • 0 Helpful

Upgrade

I'm looking to upgrade from sim only to phone contract, but I can't find the option anywhere, I don't know if im just been daft not been able to find it. Thanks  

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