22-10-2022 12:44 PM
I recently upgraded my phone about a month ago to a new iPhone 14 pro and selected a non iPhone full works plan, in doing this I requested game pass ultimate as a smart benefit, I’m still yet to receive any instructions on how to redeem this, I already pay Microsoft directly for it and it’s not part of my current contract
22-10-2022 02:35 PM
Hi @TommyHorror,
Welcome to the EE Community. 🙂
Please get in touch with Customer Care if you haven't received a redemption text.
Thanks
James