Xbox game pass. Inclusive extra

Plkirk
Explorer

‎17-09-2023 06:15 PM

Hi. I have recently got a new phone via my contract which game with the inclusive extra for xbox game pass. But I havent received my code. Any help appreciated 🙏 

0 Helpful
3 REPLIES 3
Christopher_G
EE Community Support Team

‎18-09-2023 08:29 AM

Hi @Plkirk 

Welcome to the community.

What does it say when you text Xbox to 150?

Chris

0 Helpful
Plkirk
Explorer
In response to Christopher_G

‎18-09-2023 09:23 AM

Hi @Christopher_G 

Thanks for the response.

This is the reply when I text xbox to 150

Sorry we could not process your request at this time, please try again a little later or call customer services on 150.

0 Helpful
Christopher_G
EE Community Support Team
In response to Plkirk

‎18-09-2023 10:35 AM

OK, thanks @Plkirk 

Is the inclusive extra showing as active in your My EE account?

Chris