Xbox game pass. Inclusive extra

[Plkirk]

Hi. I have recently got a new phone via my contract which game with the inclusive extra for xbox game pass. But I havent received my code. Any help appreciated 🙏 

[Christopher_G]

Hi @Plkirk 

Welcome to the community.

What does it say when you text Xbox to 150?

Chris

[Plkirk]

Hi @Christopher_G 

Thanks for the response.

This is the reply when I text xbox to 150

Sorry we could not process your request at this time, please try again a little later or call customer services on 150.

[Christopher_G]

OK, thanks @Plkirk 

Is the inclusive extra showing as active in your My EE account?

Chris