Smart hub issues with xbox

elleebee · ‎27-07-2024

We have x3 xbox in our house. All 3 devices have a different IP address but when I log onto the router manager & time restrict one of them, they all stop working. I've also found when I name them depending who's is who's on there it changes the name of all 3 each time. I want to be able to restrict by youngest sons at his bedtime without having to have them all stop working & vice versa.

Any ideas?

Chris_B · ‎28-07-2024

@elleebee what router do you have ?

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

elleebee · ‎29-07-2024

@Chris_B sorry, it's the smart hub.

XRaySpeX · ‎29-07-2024

Post a pix of your Access Control page.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

elleebee · ‎30-07-2024

@XRaySpeX

XRaySpeX · ‎30-07-2024

There are no devices listed under Access Control. You need to add them with the '+' in circle.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP