cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Purchase of Meta quest xboc edition

Atomic69420
Investigator
Investigator

Not long payed for, can see moneys been taken for it but unable to see order details ect. 

15 REPLIES 15
Katie_B
EE Community Support Team

Hi @Atomic69420

Have you been able to email the EE Store team regarding this?

Speak soon, 

Katie

Atomic69420
Investigator
Investigator

Email sent still waiting for reply. How hard is it to accept payment confirm order and if possible give delivery time. 

Atomic69420
Investigator
Investigator

Only help was a chat box appeared but am unable to find it again. 

Katie_B
EE Community Support Team

Hi @Atomic69420

I'd recommend calling 08000790062 to discuss your order further. 

The team will have the right access to be able to provide you with a full update. 

Alternatively, someone from our Electronics Team should be in touch soon following your email. 

Katie

I have been told my order is with ee directly and not the store. Which isn't confusing at all. However the my orders tab isn't working so I cannot check and there is no number or option I cam find to speak to someone. 

Katie_B
EE Community Support Team

Hi @Atomic69420

Thanks for keeping me updated. 

When you spoke with the agent could they provide you with any further information regarding your order? 

Katie