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Ps5 portal

Sarah864
Explorer

Has anyone else added the PlayStation portal as an accessory but says it out of stock but delivered in 2/3 days I haven't heard anything from re to say either if it's out for delivery or I haven't managed to get one 

179 REPLIES 179
Amespenny
Valued Contributor
Valued Contributor

I mean I JUST looked at all places and all say “not in stock” so I don’t know what to tell you 

Sorry mate.

It gets sold as soon as as it comes on.

Search hotstock playstation portal in google.

Look at the list

Look at the comments

The evidence is all there

Thank you

Nice. Do you really expect to be able to look on their websites at any time and find stock? The sell out in minutes at most. I used the app and got one ordered yesterday, loads of other people got one from Smyths, Very, Amazon.

People are only giving you advice so no need for the attitude.

Amespenny
Valued Contributor
Valued Contributor

People are acting like it’s in stock now 

it isn’t. Fair if people manage to get a drop on it but no point saying it’s in stock now when it’s not is it 

 

Kqawy5
Valued Contributor
Valued Contributor

Don’t expect any EE stock as when I called them and went to the store they said EE is mainly a phone company and does not actually focus on the gaming side as much.

So don’t expect any stock for a while that’s the disappointing part about it… 

Kqawy5
Valued Contributor
Valued Contributor

Well I understand where you are coming from…

But they are cancelling orders because they can’t fulfill them and it’s getting overwhelming, but I’ve called EE and went to the store and they even said that themselves I wish I could show you proof but I can’t. 

so we will need to wait until January or sometime next year. But possibly December but don’t expect a lot. 

I ordered on the 15th and paid in full so I'm hoping I will be near the top of the list. 

I've not had any cancellation email, so I guess that is good news.

I spoke to them a week ago and the said give it a week and call us back if you've not heard anything about a delivery.

I will call EE this evening to see if they have any update...

If nothing, I may have to opt for a refund so I can buy from Amazon, Argos, Very, Smyths or PS Direct - who ever has stock.

Its frustrating, and it would just be nice to know if and when, like I'm willing to even wait till Jan - as long as they can give us some sort of confirmation or acknowledgement.

ijjysmith
Established Contributor
Established Contributor

The customer service from EE with this has been absolutely woeful. 
How can they take the money when they don’t have the stock?

Like most, I’ve ordered weeks ago. EE have taken the money (weirdly £200 when it’s £199 everywhere else but that’s by the by). I’ve contacted EE over and over and they have no idea when stock will be back. Maybe never. 
So essentially they’ve stolen the money from us. It’s pathetic and will ruin many Christmas presents for consumers. 

Also paid £200, Still nothing.

I spoke to EE yesterday and they said they have no idea when they will have stock but as soon as they do, it will be allocated to orders.

I guess that is all they can say at this point.

22 Days since I made payment and still no update.

Will likely call again tonight and cancel for a refund as its getting a bit silly to be fair.

 

Amazon had a stock drop today. You're problem if you cancel is most retailers have had and sold stock and may not get any more until next year now (I think Smyths are due a restock though). Only Currys and EE haven't had any so far. I got one from PlayStation Direct on Tuesday, delivery today and cancelled my EE order.