Purchase of Meta quest xboc edition

[Atomic69420]

Not long payed for, can see moneys been taken for it but unable to see order details ect. 

[Atomic69420]

Not long payed for, can see moneys been taken for it but unable to see order details ect. 

[Northerner]

Hi @Atomic69420 

You'll receive an email when your order is processed. 

Thanks 

[Atomic69420]

It would be helpful to have confirmation of payment and assigned a delivery date. It's been 24+ hours and it's like I'm shouting across a field in high winds and waiting for a reply from the other end if I get one at all. 

[Linzi_H · Accepted solution]

Hi @Atomic69420 

I know you'll be really eager to get your order!
Have you received an email confirmation including an order number? (Please don't share the full order number here, but does it begin XKO, EE or SO?)

Speak soon,
Linzi 
 

[Atomic69420]

I have nothing. I contacted EE and was told it's being processed but that's all I know. 

[Leanne_T]

Thanks for coming back to us @Atomic69420 

If you have no order number, I would suggest getting back in touch with our mobile guides, they can check the order and see if this is showing for you. They can also see if the order has been processed yet for you. 

Leanne. 

[Atomic69420]

I am trying but I cannot find the chat bubble I used before. Is there a contact number for. Those who are not ee customers who bought a meta quest from ee . After this I am hesitant to switch from current as I feel so stressed going around in circles 

[Christopher_G]

Hi @Atomic69420 

If it was an EE Store order, you can use the 'Email us' option on our Contact us | EE Store help page. They'll look into it and contact you.

Chris

[Atomic69420]

It was an online order. Payed last Saturday in full and have had no confirmation as yet. I'm starting to feel scammed as I am starting to think ee are deliberately ignoring me and giving stock of item to existing customers first.