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How to redeem Xbox Game Pass - We've had a problem loading this info

JakeSeymour94
Visitor

‎22-03-2024 03:19 PM

Hi all,

I'm having issues adding the free 12 month game pass to my account, every time I accept the T+C's it gives me an error. Tried multiple devices and also amending the link as mentioned in a previous post but nothing is working. How can I get this added to my account?

0 Helpful
1 REPLY 1
Paddy-B
EE Community Support Team

‎23-03-2024 11:48 AM

Hi JakeSeymour94,

Thank you for posting. I'm sorry you're having problems adding the Game Pass. If send me your detail and I'll get the team to investigate.

I have sent you a private message with instructions on how to contact the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

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