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Help activating gamepass

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Gazzy44
Visitor

‎15-08-2026 01:43 AM

Hi, I have got a data only sim with xbox gamepass as an add on. When I go to activate it sends a code as a text. I am getting no code, I am guessing it is because it is data only? I have put the sim in a phone and still no text. Is there any other way to activate xbox gamepass without the text? Thanks

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Debbie_G
EE Community Support Team

‎15-08-2026 08:50 AM

Hi @Gazzy44.

Welcome to the community.

When you log in to your EE account, can you see the Xbox Game Pass add-on listed against your account?

If it is showing, are you using the number that the Xbox Game Pass add-on is linked to when you try to activate it?

If you're still not receiving the code, our customer support team will be able to check the add-on and activation and help you get set up.

Debbie

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XRaySpeX
EE Community Star
EE Community Star

‎15-08-2026 06:50 AM

All SIMs can receive texts even if data only. Receiving texts is free. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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Debbie_G
EE Community Support Team

‎15-08-2026 08:50 AM

Hi @Gazzy44.

Welcome to the community.

When you log in to your EE account, can you see the Xbox Game Pass add-on listed against your account?

If it is showing, are you using the number that the Xbox Game Pass add-on is linked to when you try to activate it?

If you're still not receiving the code, our customer support team will be able to check the add-on and activation and help you get set up.

Debbie