Ee gamecard pc game pass

[djbwfc1980]

I got a free ee gamecard with an ordered product I then used the card to order 2x 3 month pc game pass i got email confirmation for both orders but no redemption code so no way of activating my game pass I was wondering how long it takes to get said codes 

Many thanks 

[Lesley_W]

Hi @djbwfc1980 

Thanks for coming to our community.

When did you place your order? Did your order confirmation have any timescales in it or next steps for how the codes would be sent?

Lesley

[djbwfc1980]

Ordered on 08/07 and got nothing but an order confirmation

[Lesley_W · Accepted solution]

Thanks for confirming that @djbwfc1980 

I'd recommend filling in the contact us form so the team can investigate. You should be able to access this here Contact Us.

Lesley