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EE gamecard with purchase

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Daniellej048
Contributor
Contributor

‎15-10-2025 03:29 PM

I ordered the Xbox series X bundle last Friday which stated it came with 6 months of Xbox game pass ultimate and an EE Gamecard. My order got delivered on Monday but I haven’t heard anything about claiming the Gamecard. When and how will I receive this? Thank you

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Lesley_W
EE Community Support Team

‎15-10-2025 06:15 PM

Hi @Daniellej048 

Thanks for coming to our community.

The Gamecards are usually sent within 2 working days of your delivery and this would be by text. If you haven't had this yet, I'd recommend contacting our customer care team so they can chase this up for you.

Lesley 

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Lesley_W
EE Community Support Team

‎15-10-2025 06:15 PM

Hi @Daniellej048 

Thanks for coming to our community.

The Gamecards are usually sent within 2 working days of your delivery and this would be by text. If you haven't had this yet, I'd recommend contacting our customer care team so they can chase this up for you.

Lesley 

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