Skip to main content
Forum FAQ's

Mobile Services

Learn about and share tips on our network and the services we provide. Search for a topic or ask a new question.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Browse the Community

Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

7235 Posts

Mobile Data

A place to ask questions and share tips about using mobile data.

2113 Posts

SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

3961 Posts

Activity in Mobile Services

Sign In to Post

Re: Why doe EE lie about mobile coverage?

I have no suggestion but totally agree with you. I have very little signal coverage in multiple areas but when you type in address / postcode it says good or excellent.EE tell me that's what their signal check say so won't do anything about it.

Mel1407 by • Investigator
  • 22 Views
  • 2 replies
  • 0 Helpful

Abroad

I’m currently in turkey , it won’t allow me to txt 150 for roaming and I have no service  only when I connect to wifi  please help 

Upgrading pay as you go sim

Hello Will my phone number stay the same if I put in my new upgraded pay as you go simcard?  Today I received my new simcard and on the sticker it says the pin and puk code but also says mobile number which is not the same phone number as the one I h...

Heera by • Visitor
  • 10 Views
  • 0 replies
  • 0 Helpful

Coverage in Newhaven

We are aware of a signal issue that is affecting some of our customers in the Newhaven area. Our mast had to be removed in April 2024, as this was requested by the landowner.  Our engineers began looking for a new location as soon as we were made awa...

Leanne_T by • EE Community Support Team
  • 461 Views
  • 11 replies
  • 2 Helpful

Re: Call divert

@cbr1100chrisDid the call divert work to get around the roaming charges of one provider to another provider with "roam like home"? @EssexBoyEE Thank you for your help with this.So my situation is that EE does not have "Roam Like Home" to India but Le...

RajK1 by • Investigator
  • 67 Views
  • 8 replies
  • 1 Helpful

Sim not provisioned

Got my sim with my phone contract and I put in into the phone, the sim is not registered 24 hours after I first put it in. I have tried all the EE recommendations but none helped. I cannot call or text and no one can to me. I dont know how to use the...

mik0_ by • Explorer
  • 27 Views
  • 4 replies
  • 0 Helpful

mobile data not working

since yesterday i havent been able to use my mobile data, i tend to have full bars or 3 bars of signal. sometimes it cuts out completely.my data is switched on and i have more than enough to use for this monthi am still able to text through normal me...

Re: How do I access online chat

Hello , ca someone from your company help me with my phone please? I try to call you and to contact you from two weeks and nothing happens I can not receive phone from a landline number, I need this urgently please. 

Ioana82 by • Investigator
  • 19 Views
  • 3 replies
  • 0 Helpful
Load more

Suggested posts