whats wrong with app

hurram · ‎31-05-2023

it has been third day since the EE app is not working could any tell us what is wrong and how long will take to be fixed i never experienced such problem with EE before

Chris_B · ‎31-05-2023

@hurram Accounts where off line last night but they are now up and running again, Have you tried deleting the app and reinstalling it ? If this still doesn’t work you need to call customer services and request that they reset your online account.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

Chris_B · ‎31-05-2023

@hurram Accounts where off line last night but they are now up and running again, Have you tried deleting the app and reinstalling it ? If this still doesn’t work you need to call customer services and request that they reset your online account.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.