what's wrong with my payment online i cannot see here my bill

Sarafim2000 · ‎28-09-2023

I having trouble to ay my bill I use pay online my broadband phone and couple months been Acord, I need help

Leanne_T · ‎28-09-2023

Hi @Sarafim2000

Thanks for coming here.

Are you having problems logging into your My EE?

What happens when you try and select Bills and Payments and then view bill?

Leanne 🙂

XRaySpeX · ‎28-09-2023

What's a "Broadband phone"?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Sarafim2000 · ‎19-01-2024

why i cant get see my broadband landline bill online as before?

Christopher_G · ‎19-01-2024

Hi @Sarafim2000

What happens when you try to view it?

Chris

Sarafim2000 · ‎30-10-2024

say not do back off so cancel anything I order okay

Sarafim2000 · ‎30-10-2024

i only know i been with EE over 10 years it because i not like change things like contacts etc but now i pay more broadband and plus mobile phone then you came to aske more money? how trust you are ?why rip me off?

Linzi_H · ‎30-10-2024

Hi @Sarafim2000

If you get in touch with us directly and speak to one of our Guides over the phone, they'll be able to help with your bill.

If you have any concerns about your payments please let the team know and they can run through these with you.

Linzi