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what's wrong with my payment online i cannot see here my bill

Sarafim2000
Explorer

‎28-09-2023 09:36 AM

I having trouble to ay my bill I use pay online my broadband phone and couple months been Acord, I need help 

0 Helpful
4 REPLIES 4
Leanne_T
EE Community Support Team

‎28-09-2023 11:22 AM

Hi @Sarafim2000 

Thanks for coming here. 

Are you having problems logging into your My EE?

What happens when you try and select Bills and Payments and then view bill? 

Leanne 🙂

0 Helpful
XRaySpeX
Grand Master
Grand Master

‎28-09-2023 03:14 PM

What's a "Broadband phone"?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
Sarafim2000
Explorer
In response to Leanne_T

‎19-01-2024 05:32 AM

why i cant get see my broadband landline  bill online as before?

0 Helpful
Christopher_G
EE Community Support Team
In response to Sarafim2000

‎19-01-2024 07:56 AM

Hi @Sarafim2000 

What happens when you try to view it?

Chris

0 Helpful